As Daniel Priestley famously said, "brands need to be seen in 11 different touch points before they are recognised by a target customer." In our latest 'Three Minute Toolkit Tip', Stephen Spencer - Customer Experience Specialist is joined by Dean Ford of The Modern Agency to discuss how brand can influence your ROI.

Visual Merchandising: the art of enticing the customer to buy, as explained by Jane Le Bon. In this short video, Jane gives her three top tips for making sure products are displayed to increase your customer enjoyment, engagement and sales.