Asset review

Ambience Playbook

Find your Positive Compass!

Whilst there’s always the temptation to focus on problems, we prefer to concentrate on opportunities. This is the first step in harnessing the sixth sense: what are your key assets that could be maximised to delight your customers?

This is a great exercise to do with your team. Our checklist includes:

• Your Purpose (mission, vision, values) – will they engage your team, as well as your customers?

• How does your Purpose translate into the Service your customers experience?

• What is the current Verdict on your performance (financial, customer + team results?

Please download your template and watch the instructional video below. If you haven’t already downloaded the Ambience Playbook in full, you can start your journey here.