(Bite-sized information or inspiration, that I have time to write, and you have time to read) Whether you’re designing a new product, a new brand or just…… Read more “Customer Experience Bites #2: The Frightening, Creative Process”
A shop owner in the Yorkshire Dales has been branded “the bookseller from hell” after his local parish council took in more than 20 complaints about his alleged…… Read more “My Advice to the Yorkshire Dales ‘Shopkeeper from Hell’”
“The A-board Challenge” – could YOU ask your newest Team member, right now, to write out YOUR organisation’s “Remarkable Point of View”, in eight words (or less)? And if so, is that what you, they, and your whole organisation are striving to deliver, every day?
An article in Business Insider reflects on how the iPad has evolved since its introduction, five years ago. Five years! Can anyone remember a time when the…… Read more “Be Ready to Ship Next Week!”