What Andy Murray’s Wimbledon Victory Tells Us About Coaching

What a glorious contrast to recent weeks of doom and gloom was Andy Murray’s second Wimbledon triumph!

Perhaps the most fascinating aspect of Murray’s victory was his relationship with his enigmatic coach, eight-times Grand Slam title winner Ivan Lendl. Without Lendl in his corner, Murray’s dedication and hard work have made him the second-best tennis player in the world, and arguably the best Britain has produced; reunited with Lendl, his tennis reached a new level in the 2016 Wimbledon Final.

The Future of the Experience Economy: Managing Risk in Risky Times

In a world where the unthinkable and the impossible are rapidly becoming the reality, the challenges for organisations and businesses are also the opportunities. The key is to understand the trends, stay focused on vision, mission and key success drivers, and to implement flexible strategies based on what will happen, what could happen, and above all, on what you want to happen.

This is the third and last of my short series of posts, distilling insights from the conference I attended on On Wednesday 15th June : The Future of the Experience Economy, organised by Eventbrite.

The Future of the Experience Economy, by Eventbrite’s CEO

This week I attended a conference, The Future of the Experience Economy, to discuss and learn how to succeed in the Experience Economy, what innovations will drive it forward, and how progressive brands can stay ahead of the curve to create incredible experiences that build loyal audiences.

Over the next few days I’ll publish some short posts sharing some of the highlights. Up first: Julia Hartz, CEO and Co-founder of Eventbrite, a global marketplace for live experiences that allows people to find and create events in 190 countries.

10 Lessons for Entrepreneurs, from LinkedIn Co-founder Reid Hoffman

I was fortunate enough to be present at Saïd Business School on Sunday, to hear LinkedIn co-founder Reid Hoffman in conversation with Dean Peter Tufano. At the start of the session, Dean Tufano announced that Hoffman, who studied philosophy at Oxford, is donating $1m to help fund The Oxford Foundry, a new hub for future student entrepreneurs from across Oxford.

Starting on such a positive note, the ensuing hour was packed with insights and takeaways for entrepreneurs and business leaders. Here is my Top 10:

New Top Gear : Innovation v. Arrogance & Fear

“Matt LeBlanc is a natural at location filming, but Chris Evans needs to relax and stop trying so hard to be Jeremy Clarkson”, according to the Guardian – and if Twitter is anything to go by, according to many viewers.

Now, this isn’t another review of the programme – although from a Customer Experience angle, the (enforced) reboot of this hugely popular, and equally controversial, TV franchise poses an interesting debating point:

When your product or brand has to adapt to new circumstances, how do you go about it – do you innovate, or do you focus on damage limitation?

Are You an Icon?

The power of image was shown at its strongest this week, when the Duke and Duchess of Cambridge posed for photographs in front of the Taj Mahal, on the very bench where, 24 years earlier, William’s mother Diana had created one of the most iconic images ever of a failing marriage.

A picture is worth a thousand words.

I’m not saying that you, or your business, are or needs to be “iconic”.

That said, I wonder what you could do to make your business more memorable?