Some Christmas Crackers for You

So this is Christmas…

Wherever you are, whatever you’re doing this Christmas, I wish you joy, peace and love.

2016 has been quite a year – to make the most of the opportunities and overcome the challenges of 2017, I hope you will stay with me on the journey towards, POSITIVE, customer-focussed productivity: better organisations, better business, better results.

Here is my Christmas card for you – my three “Christmas Crackers” – to say thank you for being with me this year.

See you on the other side!

As ever,


Stephen Spencer is a keynote speaker, business coach and consultant, helping organisations create better Customer Experiences to unlock team and profit potential. He has over 25 years’ experience as a leader, trainer and experience developer with some of the UK’s most prestigious Retail, Tourism and Hospitality brands. Sign up for Stephen’s POSITIVE Customer Experience newsletter here.